Terms of Trade

AutoLink is a quotation-based supplier: browsing the catalogue and requesting a price does not create an order or any payment obligation. A price request becomes a firm order only once AutoLink issues a priced order confirmation and you accept it. Nothing on this site should be read as an offer capable of acceptance by simply adding an item to a cart — there is no cart, by design.

Prices quoted are specific to the request they were issued against and are valid for the period stated on the order confirmation (typically 7 days from the offer date unless stated otherwise). Prices exclude freight, duty, and applicable VAT/AIT unless the confirmation says otherwise, and are subject to change without notice until formally confirmed in writing.

Unless a different arrangement is confirmed in writing on your order confirmation, payment terms are 100% cash or pay order. No payment is collected through this website — all payment is arranged directly with our team once your order is confirmed.

Stated delivery timelines (e.g. “from ready stock”) are estimates based on current inventory and are confirmed at the time of order. Freight, duty, and final delivery arrangements are agreed with you directly by our team after your order is confirmed — this site does not process shipping bookings itself. Our team will keep you updated on delivery status directly by email or WhatsApp.

Unless otherwise stated on your order confirmation, parts supplied by AutoLink carry a 12-month warranty from the date of delivery, covering manufacturing defects under normal use. Warranty does not cover damage from misuse, incorrect installation, electrical transients, or unauthorised repair. Repair/exchange items are warranted against the specific fault repaired, not as new-condition parts.

A pending price request may be cancelled at any time before it is confirmed by contacting us. Once an order confirmation has been issued and accepted, cancellation is handled case-by-case — contact us as early as possible, as parts may already be reserved or shipped against your order.

Unused parts in original packaging may be returned within 14 days of delivery for eligible products. Contact our support team with your order number to initiate a return. Parts supplied to a custom specification, or opened/installed parts, are not eligible for return except where covered by warranty.

AutoLink ships internationally. Export documentation, HS codes, and any import duties or taxes in the destination country are the responsibility of the buyer unless explicitly agreed otherwise in writing.

These terms may be updated from time to time; the version in effect at the time your order is confirmed applies to that order. For questions about these terms, reach us via the contact page.